Netigate is on a mission to release the full potential in people and organizations through feedback. By offering a complete solution for customer and employee feedback, Netigate is an obvious choice to help transform the organization and deliver a strong customer and employee experience. We have offices in Stockholm, Frankfurt, Oslo, Warsaw, and now Berlin! Today, Netigate's customer base includes thousands of customers of all sizes and industries worldwide.
Are you the one we are looking for?
Do you want to be part of our fantastic Professional Services team to create value for our customers? Are you driven by analyzing results and helping customers with insights to improve themselves? We are looking for you who will continue to develop yourself in a role as an Insight Consultant with us!
As an Insight Consultant, you work in an advisory role towards our customers by listening to their needs, sharing experiences, and providing tailored recommendations based on the results. You help our customers with insights and reports based on customer and employee surveys carried out in our feedback platform. The work varies from customer meetings and workshops to creating surveys, analysis and reporting, presenting results (often to the management team), and recommending the next step. You often have several client projects running in parallel with different tasks and deadlines, while collaborating with and supporting other colleagues in the team.
This is how we envision our new colleague
To succeed in the role, you have a strong drive to help customers in the best possible way. You have analytical skills and are above all consultative with both customers and colleagues to achieve high results. You thrive in a role with contact with different people both internally and externally and take care to build and develop your relationships. Furthermore, you are independent and feel ownership of your tasks at the same time as you are happy to share knowledge and work together with the team.
To be successful in the role, we see that you have
• 1-3 years experience in a similar role that involves project management, analysis, and/or consultancy linked to investigations
• Experience working with Customer Experience (CX) feedback or customer surveys
• A university or college degree (preferably in economics, statistics, analysis or similar)
• Good knowledge of Excel and PowerPoint
• Experience working in feedback platforms is an advantage
• Very good oral and written skills in Norwegian and English
Life at Netigate
Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.
See our culture handbook here